Refund policy

30-Day Returns

If you're not happy with your order, you have 30 days from delivery to return it for a full refund. No restocking fee.

To start a return, email Hello@goodyfe.com with your order number and we'll send you a prepaid return label. Items must come back unworn and in original condition. Refunds are issued to your original payment method within 3–5 business days of us receiving the item.

Personalized items are final sale. Anything customized with a name, date, or custom message is made specifically for you and can't be resold, so we're unable to accept returns on those — unless the item arrives damaged, defective, or different from what you ordered. In that case we'll replace it free or refund you in full, and you won't need to send anything back. Just email us a photo within 30 days.

Wrong address? If a package is returned to us because the shipping address was entered incorrectly, we'll reship it once you cover the reshipping cost. Please double-check your address at checkout.

Need to cancel? Email us within 24 hours of ordering. After that your item is usually already in production and we can't stop it.

Clearance items are final sale.