Your happiness is the whole point. Every Goodyfe order is backed by our 30-day satisfaction guarantee — if something isn't right, we'll make it right. No hassle, no stress.
30-Day Returns
If you're not completely happy, you can return your item within 30 days of delivery. Items should be unused and in their original packaging.
Damaged, Defective, or Wrong Item
If your order arrives damaged, defective, or incorrect, we've got you completely covered. Contact us within 30 days of delivery at Hello@goodyfe.com with a photo, and we'll send a free replacement or issue a full refund — including any return shipping. You should never pay for our mistake.
Change of Mind
If you simply change your mind, you can return an unused item in its original packaging within 30 days. For change-of-mind returns, you cover the return shipping — and there are no restocking fees, ever.
Refunds
Once we receive your return, refunds are processed to your original payment method within 5–10 business days. We'll email you the moment it's on its way.
Cancellations & Order Changes
Need to cancel or change an order? Contact us within 24 hours of placing it and we'll do everything we can before it ships.
How to Start a Return
Just email Hello@goodyfe.com with your order number and what you'd like to do. We reply within 24 hours and will walk you through every step.